Question 1

What is Mennu?

Accepted Answer

Mennu is a platform that allows restaurants, bars, and cafés to create a professional digital menu in minutes thanks to artificial intelligence.

Question 2

Do I need to download an app?

Accepted Answer

No, neither you nor your customers need to download anything. Mennu works directly from the browser of any device.

Question 3

What types of businesses can use Mennu?

Accepted Answer

Mennu is designed for any hospitality business: restaurants, bars, cafés, food trucks, hotels, beach bars, wineries, and more.

Question 4

How long does it take to create a menu?

Accepted Answer

Thanks to our AI, you can have your digital menu ready in less than 5 minutes.

Question 5

Do I need technical knowledge?

Accepted Answer

Not at all. If you know how to use WhatsApp, you know how to use Mennu.

Question 6

What plans does Mennu offer?

Accepted Answer

We offer Pro (up to 5 menus and 10 languages) and Business (unlimited menus and languages plus priority support). Both with monthly or yearly billing at 25% discount.

Question 7

Can I cancel anytime?

Accepted Answer

Yes, we have no lock-in period. You can cancel from your dashboard at any time.

Question 8

Do you offer refunds?

Accepted Answer

Yes, we offer a 14-day money-back guarantee with no questions asked.

Question 9

Can I customize the design of my menu?

Accepted Answer

Yes, you can choose from premium templates and customize colors, fonts, sizes, and styles. You can also upload your logo.

Question 10

Can I add photos to dishes?

Accepted Answer

Yes, you can upload high-quality photos for each dish. Our AI can also automatically match photos to dishes.

Question 11

Can I add allergen information?

Accepted Answer

Yes, you can add allergen icons to each dish, complying with current regulations.

Question 12

Can I merge multiple menus into a single QR?

Accepted Answer

Yes, with Smart QR you can group multiple menus under a single QR code and even schedule display times.

Question 13

How does AI scanning work?

Accepted Answer

Just take a photo of your physical menu or upload the file. Our AI extracts dish names, descriptions, prices, and categories in seconds.

Question 14

How many languages can my menu be translated to?

Accepted Answer

Up to 10 with Pro, unlimited with Business. Our AI maintains culinary context for natural and accurate translations.

Question 15

Can I edit automatic translations?

Accepted Answer

Yes, all AI-generated translations are editable from the menu editor.

Question 16

Is my data secure?

Accepted Answer

Yes, we use SSL encryption, secure authentication, and GDPR-compliant European servers.

Help Center

Find quick answers to your questions about Mennu.