Terms and conditions

TERMS AND CONDITIONS OF USE LAST UPDATED: February 12, 2026 LEGAL NOTICE AND IDENTIFICATION In compliance with Article 10 of Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the user is hereby informed of the following: • Company name: MENNU DIGITAL SOLUTIONS, S.L. (hereinafter, "Mennu", "the Company", "we", "us" or "our") • Tax ID (NIF): B26719690 • Registered address: Paseo de la Castellana, 194, Bajo B, 28046, Madrid, Spain • Email: info@mennuqr.com • Phone: +34 694 212 713 • Website: https://mennuqr.com • Business activity: Provision of technological services for the digitalization of menus for the hospitality and restaurant industry. 1. PURPOSE AND SCOPE These Terms and Conditions (hereinafter, the "Terms") govern access to and use of the Mennu web platform (hereinafter, the "Platform" or the "Service"), a Software-as-a-Service (SaaS) solution that enables hospitality professionals to create, manage, and publish digital menus using artificial intelligence technology. By registering, accessing, or using the Platform, the user acknowledges having read, understood, and fully accepted these Terms. If you do not agree with any of these provisions, please do not use the Service. 2. DESCRIPTION OF THE SERVICE Mennu offers a technology platform that includes the following main features: a) Creation and editing of customizable digital menus with multiple design templates. b) Automated scanning and digitization of physical menus using artificial intelligence (AI), optical character recognition (OCR), and natural language processing technology. c) Automatic menu translation into multiple languages using AI models. d) QR code generation for public access to menus. e) Restaurant profile management with business information, logos, and brand imagery. f) Schedule-based menu grouping system ("Smart QR"). g) Administration dashboard for managing menus, subscriptions, and billing. The user acknowledges that AI-based features (scanning, translation, brand extraction) are automated assistance tools, and that the generated results must be reviewed and verified by the user before publication. 3. USER REGISTRATION AND ACCOUNT 3.1. To access the full functionality of the Platform, the user must create an account by providing truthful, complete, and up-to-date information. 3.2. Registration may be completed via email and password, or through third-party authentication services (Google OAuth). 3.3. The user is solely responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their account. 3.4. The user undertakes to immediately notify us of any unauthorized use of their account at info@mennuqr.com. 3.5. Mennu reserves the right to suspend or cancel accounts that provide false information, violate these Terms, or engage in abusive use of the Service. 4. PLANS, SUBSCRIPTIONS, AND PAYMENTS 4.1. Free Plan. Mennu offers a free plan with limited features. Mennu reserves the right to modify the characteristics of the free plan at any time. 4.2. Paid Plans. Paid subscription plans (monthly or annual) unlock additional features. Current prices are displayed on the Platform's pricing page. 4.3. Payment Processing. All payments are securely processed through Stripe, Inc., a PCI-DSS certified payment processor. Mennu does not store credit or debit card data on its servers. 4.4. Billing. Paid plans are billed in advance according to the selected billing cycle (monthly or annual). Renewal is automatic unless previously cancelled by the user. 4.5. Trial Period. Mennu may offer free trial periods at its sole discretion. No charges will be made during the trial period. Upon expiration of the trial, the applicable plan fee will be automatically charged unless previously cancelled. 4.6. Cancellation. The user may cancel their subscription at any time from their administration dashboard. Cancellation will take effect at the end of the current billing period, with access to paid features maintained until that date. 4.7. Refunds. Payments made are non-refundable, unless applicable law provides otherwise or Mennu considers it appropriate at its sole discretion. 4.8. Price Changes. Mennu reserves the right to modify its prices. Any price change will be notified at least 30 days in advance and will take effect from the next billing cycle. 5. USER CONTENT 5.1. The user retains ownership and all intellectual property rights over content uploaded, entered, or generated through the Platform, including texts, images, logos, dish descriptions, and any other material (hereinafter, "User Content"). 5.2. By using the Service, the user grants Mennu a worldwide, non-exclusive, royalty-free, and sublicensable license to host, store, reproduce, display, and distribute User Content solely for the purpose of providing and improving the Service. 5.3. The user represents and warrants that: (a) they own the rights to the User Content or have the necessary authorizations for its use; (b) the User Content does not infringe the rights of third parties; and (c) the User Content complies with applicable law. 5.4. Mennu will not proactively monitor User Content but reserves the right to remove it if it is deemed to violate these Terms or applicable law. 6. INTELLECTUAL AND INDUSTRIAL PROPERTY 6.1. The Platform, including its design, source code, artificial intelligence algorithms, templates, logos, trademarks, trade names, graphics, and other creative elements, are the exclusive property of MENNU DIGITAL SOLUTIONS, S.L. or its licensors, and are protected by Spanish and international intellectual and industrial property laws. 6.2. Reproduction, distribution, public communication, transformation, reverse engineering, or any other form of exploitation of the Platform's content without the express written authorization of Mennu is expressly prohibited. 6.3. Access to the Service does not grant the user any intellectual property rights over the Platform or its original content. 7. ACCEPTABLE USE AND PROHIBITIONS The user agrees to use the Platform in accordance with the law, morality, public order, and these Terms. The following is expressly prohibited: a) Using the Platform for illegal, fraudulent, or bad faith purposes. b) Uploading content that is defamatory, discriminatory, offensive, violent, or that incites hatred. c) Uploading content that infringes third-party intellectual or industrial property rights. d) Attempting unauthorized access to systems, data, or other users' accounts. e) Reverse engineering, decompiling, or disassembling any part of the Platform's software. f) Using bots, scrapers, or other automated means to access the Platform without authorization. g) Reselling, sublicensing, or redistributing access to the Service without authorization. h) Intentionally overloading the Platform's infrastructure. 8. SERVICE AVAILABILITY 8.1. Mennu strives to keep the Platform continuously available but does not guarantee uninterrupted operation or the absence of errors. 8.2. Mennu may perform updates, maintenance tasks, or technical modifications that may temporarily affect Service availability. Whenever possible, users will be notified with reasonable advance notice. 8.3. Mennu shall not be liable for service interruptions caused by force majeure, telecommunications network failures, external providers, or circumstances beyond its reasonable control. 9. ARTIFICIAL INTELLIGENCE FEATURES — IMPORTANT NOTICE 9.1. The Platform's artificial intelligence features (menu scanning, automatic translation, brand extraction, design generation) are provided "as is" as assistance and productivity tools. 9.2. Mennu does not guarantee the accuracy, completeness, or suitability of results generated by AI models. The user is responsible for reviewing, verifying, and where necessary correcting all automatically generated content before publication. 9.3. AI-generated content does not constitute professional advice of any kind (legal, nutritional, medical, etc.). 9.4. The user acknowledges that AI models may produce unexpected or inaccurate results and releases Mennu from any liability arising from the publication of AI-generated content without proper review. 10. LIMITATION OF LIABILITY 10.1. To the maximum extent permitted by applicable law, Mennu and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for: a) Indirect, incidental, special, consequential, or punitive damages. b) Loss of profits, data, clientele, or commercial goodwill. c) Errors or omissions in content generated by artificial intelligence. d) Service interruptions or failures caused by external factors. e) Unauthorized access to the user's transmissions or data by third parties. 10.2. In any event, Mennu's total cumulative liability for any claim related to the Service shall be limited to the total amount paid by the user in the twelve (12) months preceding the event giving rise to the claim. 10.3. Nothing in these Terms limits Mennu's liability in cases where applicable law does not allow such limitation, including willful misconduct, gross negligence, or breach of essential obligations. 11. INDEMNIFICATION The user agrees to indemnify and hold harmless Mennu, its directors, employees, and affiliates against any claims, damages, liabilities, costs, or expenses (including attorneys' fees) arising from: (a) the user's use of the Service; (b) breach of these Terms; (c) infringement of third-party rights; or (d) User Content. 12. SUSPENSION AND TERMINATION 12.1. Mennu may suspend or cancel the user's access to the Platform, in whole or in part, if: (a) the user breaches these Terms; (b) fraudulent or abusive use is detected; (c) required by a court or administrative order; or (d) for justified technical or security reasons. 12.2. In the event of account cancellation, the user may request the export of their User Content within 30 days of cancellation. 12.3. After cancellation, Mennu may permanently delete the data and content associated with the user's account, without prejudice to retention obligations established by applicable law. 13. THIRD-PARTY LINKS The Platform may contain links to third-party websites or services that are not owned or controlled by Mennu. Mennu assumes no responsibility for the content, privacy policies, or practices of such third-party sites. We recommend that users review the terms and privacy policies of any third-party website they visit. 14. MODIFICATIONS TO THE TERMS 14.1. Mennu reserves the right to modify these Terms at any time. Substantial modifications will be notified to users at least 30 days in advance through the Platform or by email. 14.2. Continued use of the Service after the modifications take effect shall constitute acceptance of the new Terms. If the user does not agree with the modifications, they must cease using the Service and cancel their account. 15. GOVERNING LAW AND JURISDICTION 15.1. These Terms are governed by Spanish law. 15.2. For the resolution of any dispute arising from the interpretation or execution of these Terms, the parties submit to the Courts of the city of Madrid, Spain, unless applicable law establishes a different jurisdiction for the consumer. 15.3. If the user qualifies as a consumer under Royal Legislative Decree 1/2007, of November 16, they may additionally access the European Commission's Online Dispute Resolution platform, available at: https://ec.europa.eu/consumers/odr 16. SEVERABILITY If any provision of these Terms is declared void or unenforceable, the remaining provisions shall continue in full force and effect. 17. CONTACT For any inquiries, complaints, or exercise of rights related to these Terms, please contact: MENNU DIGITAL SOLUTIONS, S.L. Paseo de la Castellana, 194, Bajo B, 28046, Madrid, Spain Email: info@mennuqr.com Phone: +34 694 212 713